With the Digital Age, the world has seen an increase in tech start-ups that are leading the way in advanced technology that are winning customers and clients. Jago is among this community of tech company’s providing a Customer Feedback Software for all business. The difference with Jago is that it is simple but works in a way where you authentically communicate with your customers, provide an easy platform to listen to your customers and ensures every customer experience is a positive experience, that all leads to customer loyalty.
Find out the 3 ways Jago is increasing customer loyalty in today’s digital age.
- We Make Your Life Easy
Jagois easy to install into a current business strategy allowing a company to start listening to their customer’s almost instantly. Instead of manually scrolling online feedback forums for customer’s feedback, our software undertakes all the work for you. Jago collects the data from customer’s using the Net Promoter Score and delivers the information through to your team in an easy-to-understand format. This gives you the ability to understand what your customers want and need and how you can make strategic decisions to turn all customers into loyal ones.
- We Listen
At Jago, we are always listening to customers. Which means if a problem arises, your company can quickly and effectively resolve the issue by turning a poor experience into a positive action. It’s important to act quickly on negative feedback to ensure you are always building customer loyalty. Resolving an issue when it occurs, shows a customer they are being listened to, as well as prevents negative word-of-mouth.
- We Connect You to Your Customers
Jago allows customers to connect directly with your company through online reviews. The system automatically collects online reviews and shares them across multiple platforms online including Google Reviews. Collecting and sharing online reviews shows customers that they are important to your company. It is a sure-fire way to build a positive online reputation and thus generate loyalty.
At a glance, Jago will let you know how happy your customers are, and how likely they are to recommend your business to other people. We will also show you how many customers are not happy and likely to leave you for a competitor, allowing you to take action and resolve their issue.